Terms of Service
Terms and Conditions
This website is operated for the purpose of providing information, tools, and services to users. Throughout the site, the terms "we," "us," and "our" refer to the provider of this website. The provider offers this website, including all information, tools, and services available, to you, the user, on the condition that you accept all terms, policies, and notices stated here.
By visiting the site and/or purchasing something from it, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including additional terms and policies referenced herein or available via hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, suppliers, and contributors of content.
Please read these Terms carefully before accessing or using the website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the website will also be subject to these Terms. The most current version of the Terms can be reviewed at any time on this page. We reserve the right to update, change, or replace any part of the Terms by posting updates and/or changes to the website. It is your responsibility to check periodically for updates. Continued use of the website after changes are posted constitutes acceptance of those changes.
The store is hosted on an e-commerce platform that provides the online system enabling the sale of products and services.
SECTION 1 – ELIGIBILITY
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction, or that you are of the age of majority and have given consent to allow any of your minor dependents to use this site.
You may not use our products for unlawful or unauthorized purposes, nor may you, in using the Service, violate any laws in your jurisdiction (including intellectual property laws).
You must not transmit worms, viruses, or destructive code. A breach of these Terms will result in immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason, at any time.
You understand that your content (excluding credit card details) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to meet technical requirements of networks or devices. Credit card data is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without written permission.
Headings are for convenience only and do not limit the Terms.
SECTION 3 – DEFINITIONS
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Cooling-off period: Timeframe in which the consumer may exercise the right of withdrawal.
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Consumer: A natural person not acting in the course of a business, who enters into a distance contract.
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Day: Calendar day.
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Distance contract: Agreement concluded exclusively through remote communication.
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Right of withdrawal: Right of the consumer to cancel the contract within the cooling-off period.
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Entrepreneur: The provider of goods/services at a distance.
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Durable medium: Any means that allows storing information in a way accessible for future reference.
SECTION 4 – APPLICABILITY
These Terms apply to all offers, agreements, and distance contracts between the entrepreneur and the consumer.
Consumers must have access to the Terms before concluding a contract. If not reasonably possible, it will be stated where they can be accessed and provided upon request.
SECTION 5 – THE OFFER
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If an offer has a limited validity or conditions, it will be stated clearly.
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Offers are non-binding and may be modified.
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Descriptions must be accurate enough for informed decisions. Images are intended as true representations but may differ slightly.
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Mistakes or obvious errors do not bind the entrepreneur.
SECTION 6 – THE AGREEMENT
An agreement is established when the consumer accepts the offer and conditions.
If accepted electronically, confirmation of receipt will be sent. Until confirmation is received, the consumer may cancel.
Appropriate security measures will be taken for electronic transactions.
SECTION 7 – RIGHT OF WITHDRAWAL
Consumers have 14 days after receiving products to withdraw without reason.
SECTION 8 – COSTS OF WITHDRAWAL
Return costs are borne by the consumer. Refunds will be issued within 14 days of withdrawal if products are returned or proof of return is provided.
SECTION 9 – EXCLUSIONS
Right of withdrawal may be excluded for specific products, provided this is clearly stated in advance.
SECTION 10 – PRICE
Prices may be changed due to factors such as VAT adjustments. Variable prices may apply to products tied to financial market fluctuations.
SECTION 11 – CONFORMITY AND WARRANTY
Products/services will meet the agreement, specifications, and legal requirements. Defects must be reported within 14 days of delivery.
SECTION 12 – DELIVERY
Orders will be fulfilled promptly, no later than 30 days, unless otherwise agreed. Delivery is made to the address provided by the consumer.
SECTION 13 – SUBSCRIPTIONS
For indefinite agreements with recurring deliveries, consumers may cancel with no more than one month’s notice.
SECTION 14 – PAYMENT
Unless otherwise agreed, payments must be made within 7 days after the start of the cooling-off period.
SECTION 15 – COMPLAINTS
Complaints must be submitted in writing within 7 days of detection of defects.
SECTION 16 – DISPUTES
These Terms are governed exclusively by the laws of the Netherlands, even if the consumer resides abroad.
SECTION 17 – PERSONAL DATA
Personal data submitted through the store is governed by the Privacy Policy.
SECTION 18 – ERRORS
Occasionally, the site may contain errors or omissions relating to product details, pricing, promotions, or availability. We reserve the right to correct such errors at any time.
SECTION 19 – CHANGES TO TERMS
The latest version of these Terms will always be available on this page. Updates may be made without notice.
SECTION 20 – CESOP
In line with EU regulations, payment service providers may register data in the Central Electronic System of Payment Information (CESOP).
SECTION 21 – SMS MARKETING
By opting into SMS notifications at checkout, you consent to receive recurring text messages (order updates, marketing offers, abandoned cart reminders, review requests). Message frequency varies. Consent is not a condition of purchase.
To unsubscribe, reply STOP, END, CANCEL, or use the unsubscribe link provided. Standard message and data rates may apply.
We may change the sending number/shortcode; updates will be communicated. We are not liable for delayed or failed delivery of messages. See our Privacy Policy for more details.
SECTION 22 – ARBITRATION & CLASS ACTION WAIVER
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Arbitration
Any disputes or claims arising from these Terms or use of the website will be resolved through binding arbitration under the rules of the American Arbitration Association. Arbitration replaces the right to court actions or jury trials. -
Exclusion from Arbitration
You may opt out of arbitration within 30 days of your first purchase by submitting written notice to the address provided in the contact details. -
Class Action Waiver
Claims must be brought individually. Users may not act as plaintiffs or class members in consolidated or representative proceedings.